Frequently Asked Questions

See below for answers to many popular questions regarding how Furnished Quarters can assist businesses and individuals with their temporary furnished housing needs. If your question isn’t addressed here, let us know, and we’ll ensure you receive a prompt answer.
What are your rates?

We do not offer set rates. In fact, our rates are dependent on location, length of stay, and time of year.

What’s different about staying with Furnished Quarters?

Furnished Quarters offers an authentic residential experience. With offices open 7 days a week, guest service available 24 hours a day, and our own in-house design team, guests enjoy unrivaled surroundings, hospitality, and responsiveness.

What are the minimum stay requirements?

In accordance with local city law, New York City and San Francisco both require a minimum stay of 30 days in a furnished apartment rental. Many other locations can accept shorter stays of as little as five days. Please check with your salesperson regarding specific cities and their minimum stay requirements.

Where are your apartments located?

We offer fully furnished residences all over the world. In addition, we are the market leader offering a wide variety of inventory in New York City (Manhattan and Brooklyn); White Plains, NY; Jersey City and Hoboken, NJ; Stamford, CT; Boston and Cambridge, MA; and San Francisco, Sunnyvale, Palo Alto, Mountain View, Menlo Park and San Jose, CA. Please note that we do not list every available property on our website; please contact our sales team for additional housing alternatives. Our apartments are located in residential buildings within various neighborhoods throughout the cities we serve. We offer easy access to public transportation, central business districts, and conveniences such as grocery stores, banks, restaurants, coffee shops, pharmacies, dry cleaning, etc.

What is the difference between Furnished Quarters and a typical hotel?

A hotel room provides little more than a bed and bath, while Furnished Quarters offers fully equipped private apartments in residential buildings. Residents can prepare their own meals and enjoy plenty of space to relax.

What taxes do I pay on a Furnished Quarters apartment?

New York City: Occupancy Tax of 5.875% and Room Tax of $2.00 per room per day. All taxes are refunded after 180 days. White Plains, NY: None Boston, MA: Occupancy Tax of 17.95% for stays of 31 days or less Cambridge, MA: Occupancy Tax of 14.45% for stays of 31 days or less Jersey City, NJ: 14.625% (6.625% sales and use tax + 5% state occupancy tax + 3% Meadowlands tax) Hoboken, NJ: 11.625% (6.625% sales and use tax + 5% state occupancy tax) San Francisco, CA: None Sunnyvale, CA: Occupancy Tax of 10.5% for stays of 30 days or less Palo Alto, CA: Occupancy Tax of 14% for stays of 30 days or less Mountain View, CA: Occupancy Tax of 10% for stays of 30 days or less Menlo Park, CA: Occupancy Tax of 12% for stays of 30 days or less Connecticut: Reservations of 89 days or less are charged a 15% Room Occupancy Tax on the first 30 days of the reservation. After the initial 30 days have passed, guests are not responsible for taxes. Reservations of 90 days or more are not taxed.

Are there laundry facilities?

Most of our apartments contain laundry facilities within the unit or the building.

Are housekeeping services provided?

Housekeeping is an add-on service that can be arranged for an extra cost.

Are utilities included in the apartment rent?

All apartment rentals include a utility allowance for gas, electricity, local telephone calls, and basic cable.

Are pets allowed?

In most buildings, yes. However, there is a non-refundable cleaning fee and some limitations on weight and breed. Arrangements must be made at the time of booking.

What is move-in/out?

Move-in time is after 4 pm. Move-out time is 12 pm. If you need to make special arrangements, please call Guest Services at (800) 221-2808.

How do I pay for my reservation?

We accept most major credit cards, cashier’s checks, personal checks, wire transfers, and e-checks.

How do I make a reservation?

You may make an apartment reservation by phone at (800) 221-2808 or by filling out a Reservation Request Form. In addition, self-service, online booking is available for select properties.

Is a security deposit required?

No, our apartments do not require a security deposit.

What if I want to stay in a location not listed on the website?

Please call us or fill out a Reservation Request Form with your desired dates and location. We do not list every property on the website.

Federal Transparency Coverage Rule:

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. You need only follow this process once to establish the link. United Healthcare will update the files each month and this link will remain constant and always access the most up-to-date files.

Still have a question?

If you haven’t found the answer you need, fill out the inquiry form and we’ll get back to you as soon as possible.
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