FQ Blog

Top Customer Service Means Smooth Stays

When you’re looking for the right temporary furnished housing provider, it can be difficult to know which to choose. But one thing is for sure when it comes to furnished rentals: not all options are created equal.

At a bare minimum, state laws require property owners to provide adequate weatherproofing, heat, water and electricity. This means there should be no broken windows, leaky roofs, or stubborn plumbing. Your temporary apartment should always be safe and secure, with secure locks and smoke detectors, and it should be pest-free.

Unfortunately, though it may seem hard to believe, not all temporary housing providers ensure even these basics. It takes a reputable provider to guarantee customer satisfaction across the board.

If you’re wondering how to distinguish between those who claim to offer top customer service and those who actually do so, look to the CARTUS Global Network for guidance. CARTUS presents annual awards to service providers for outstanding achievements, innovation, and customer service.

For the third year in a row, Furnished Quarters won a Platinum Award from CARTUS Global Network. This Commitment to Excellence Award was bestowed on the company based on our exceptional customer satisfaction ratings, transparent communication, and attention to detail.

Steve Brown, CEO of Furnished Quarters, explains why the company stands out above the rest of the temporary housing providers in the country: “We work hard to differentiate our product and service to our guests, and our efforts have been validated again this year by winning the Platinum Award from CARTUS for a third time. This is a testament to the tremendous work done by the sales staff, as well as our field staff who take care of our guests’ needs daily.”

Thomas Pellegrini, Customer Service Manager at Furnished Quarters, adds that providing outstanding customer service to each guest is always the company’s ultimate goal: “We hope to create a new experience and reach a level of ultimate customer satisfaction for new guests, as well as continue to ‘wow’ our returning guests, providing an outstanding experience which they have come to expect from us.”

To reap the benefits of Furnished Quarters premier level of customer service, contact us for reservations and special offers.

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